Get Set to Make a Data Visualisation Journey
The why, who and how of building impactful KPI Dashboards
Continue readingCustomers today interact with your business on a bewildering array of channels – both real world & digital. Connecting the dots to get a single view of your customer, understand their journey & anticipate their next action can be a daunting task.
Acrotrend provide solutions to give you a single view of your customer to help you improve customer experience & operational efficiency.
Connect, clean & merge data from all your digital & physical channels to get a 360° view of your customer.
Segment your customer base by likely lifetime value to focus on the most profitable customers.
Pool data from every touch point & stage in the customer journey.
Analyse voice, text, image & video sources to get new insights into how your customer behaves or feels.
Visualise how your customers engage across channels throughout the customer lifecycle.
Feed clean, consolidated customer profiles into key systems like CRM & Marketing Automation to improve customer service & content presonalisation.
Predict you customer’s next action & recommend better content or upsell offers.
Strategic consultancy services to help define your data strategy, model your data & creating a single customer view roadmap.
Our Blueprint solution accelerators speed up your journey to insight, so you can take action sooner.
Take the risk & effort out of your project, for a predictable monthly price.
Improve data quality and get a complete view of your customer to unlock enhanced marketing, service centre and business planning processes.
Our Accelerator consulting packages deliver you a single customer view with predictable costs & timelines. Built using our reference architecture for customer analytics, we give you fast, best practice implementations for an affordable fixed price.
Complete end-2-end delivery of your Single Customer View. Starting with a business consulting engagement to understand your needs & requirements, Acrotrend’s team of experts deliver your single customer view using the latest cloud native technology with a predictable timeline & cost.
The why, who and how of building impactful KPI Dashboards
Continue readingAcrotrend’s approach to delivering a single customer view
Continue readingKnowing and understanding customers and their behaviour is at the centre of every successful business
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