Promote Cross-Department Collaboration

KPI Dashboarding

Existing reporting and BI platforms fall short in terms of providing effective KPI definitions and insights. All too often these dashboards and reports are inaccurate, unactionable and overwhelming, leading your marketers and salespeople to focus on irrelevant data. On top of this, information overload results in business users preferring to work on their own excels rather than wade through crowded dashboards.

And when everyone is using their own documents, it’s impossible to collate and understand meaningful data.

Acrotrend’s customer KPI dashboarding service works on digital and offline customer datasets to produce:

• Marketing KPI dashboards
• Sales KPI dashboards
• Customer service KPI dashboards

Customer Analytics Reference Architecture for Data Visualisation & BI

What are the Benefits?

Clear, accurate and actionable sales, marketing and customer service KPIs aligned to business objectives and goals.
Measure and control only the KPIs aligned to business value.
Spot trend anomalies and opportunities to improve customer outcomes.
Faster and timely triggers to marketing and sales decisions and actions.
Foster data and insight-driven behaviours within the organisation.

Get Results Faster

Accelerator for Visualisation Modernisation
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Looker partner. Looker's platform for data modelling and visualisation connects people with useful data in a scalable, flexible way.

Steps to Success

1. Discovery

Understand business objectives and agree on KPIs to be developed.

2. Dashboard Build

Agile implementation of KPI dashboards.

3. Insights Delivery as a Service

SLA-based managed services for all your KPI dashboarding requirements.


In order to give you faster delivery timelines and deliver consistent high-quality outputs, our KPI dashboarding services are powered by technology and process accelerators including:

Ready-to-use KPI definition kits, including data glossaries, pre-built dashboard and templates for marketing, sales and customer service.

OBIEE-to-Looker migration accelerator for a fast, low risk modernisation of your legacy analytics processes onto Looker’s data platform.

OBIEE-to-PowerBI migration accelerator for a fast, low risk modernisation of your legacy analytics processes onto Microsoft’s Power BI.

Agile project delivery framework for rapid delivery of custom projects.

KPI Dashboard Quality Assurance services to ensure your teams have access to robust, reliable insights wherever they are and on every device they use.

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